GSCAnywhere
Official support

How can we help?

Find help with Google sign-in, Search Console properties, refreshes, local data, and access revocation. GSCAnywhere support covers the independent iOS app; Google account and Search Console service issues remain with Google.

Contact support

Email is the primary GSCAnywhere support channel:

Email [email protected]

  • Sign-in
  • Properties
  • Refresh
  • Privacy

We review support messages within a reasonable period, but we do not currently promise a fixed response time or service-level agreement.

Before emailing

The following details usually help us investigate an app issue:

  • your iPhone model and iOS version;
  • the GSCAnywhere version shown in Settings;
  • the screen and action involved;
  • the exact steps that led to the issue;
  • the visible error title or message; and
  • a screenshot or screen recording, after removing sensitive information.
Keep credentials private. Never email an OAuth access token, refresh token, authorization code, password, complete authorization header, or unredacted sensitive query data. GSCAnywhere support does not need these values.

Google sign-in

Sign-in was cancelled

Return to the welcome screen and try again when ready. Cancelling the Google flow should leave the app in a recoverable signed-out state.

Read-only access was not granted

GSCAnywhere needs the Search Console read-only permission to load properties. Start sign-in again and review the requested scope on Google's consent screen.

The session cannot be restored

Confirm the device is online, then sign in again. Google may require a fresh sign-in after a password, security, account, or authorization change.

Token refresh failed

Sign in again from the app. Do not copy or send the token; the Google Sign-In SDK manages credentials and refresh behavior on the device.

Search Console properties

No properties appear

Check that:

  • you connected the Google account that has Search Console access;
  • at least one property is visible for that account in Google Search Console;
  • your access to the property has not been removed; and
  • the read-only Search Console scope is still granted.

GSCAnywhere can display only properties returned by Google's Search Console API. It cannot add or verify a property, change ownership, or grant an account access.

A property disappeared

If Google no longer returns a previously saved property, GSCAnywhere removes that property's local metrics and anomaly cache during reconciliation. Confirm the property's current access in Search Console before refreshing again.

Performance data and detected signals

The newest calendar dates are missing

Search Console performance data is not necessarily finalized in real time. GSCAnywhere compares the latest finalized dates available from Google rather than treating partial dates as complete. A delay in Google data can therefore be normal.

The feed shows no significant anomalies

This means the returned rows did not cross the app's deterministic thresholds for the current comparison window. It does not mean every SEO issue has been ruled out.

Numbers differ from another Search Console view

Confirm the selected property, dates, filters, search type, and data finalization state. Search Console may also omit anonymized or low-volume query rows, so query breakdowns are not a complete list of all activity.

Refresh and network issues

If a refresh fails:

  1. confirm the device has a working internet connection;
  2. wait briefly and retry if Google returned a temporary rate-limit or server error;
  3. sign in again if the app reports that the Google session cannot be refreshed; and
  4. confirm the property is still available to the connected account.

When possible, GSCAnywhere keeps the last complete local analysis visible and marks it as stale instead of replacing it with a partial result. A manual refresh requests a complete current data set again.

Changing the connected Google account

GSCAnywhere does not mix multiple Google accounts in one local data store. Use Sign Out & Clear Local Data, then sign in with the other account. The old account's local properties, metrics, anomalies, and settings are cleared before the new account is opened.

If local cleanup reports an error, retry cleanup before signing into another account, especially before sharing the device.

Delete local data or revoke access

Sign Out & Clear Local Data

Signs out on the current device and deletes GSCAnywhere's local Search Console data. Google-side authorization remains, so future sign-in may not require consent again.

Disconnect Google Access & Delete Local Data

Requests revocation through Google and deletes the same local app data. Use this when you want to remove both the device cache and the app's Google authorization.

You can independently review or revoke access at Google Account third-party connections. If revocation fails in the app, use that Google page and retry local cleanup.

For the complete explanation, read the Privacy Policy deletion section.

What GSCAnywhere support can and cannot do

We can help with:

  • GSCAnywhere screens, navigation, and visible error states;
  • the app's Google sign-in and read-only authorization flow;
  • property selection, refresh behavior, local cache, and anomaly presentation; and
  • local-data deletion and disconnect behavior.

We cannot:

  • recover or change your Google account;
  • verify a Search Console property or grant property permissions;
  • change data returned by Google;
  • resolve Google service outages, billing, or policy decisions; or
  • provide guaranteed SEO outcomes.

For Google account and Search Console service help, visit the Google Search Console Help Center.

GSCAnywhere is an independent application and is not affiliated with or endorsed by Google.